Books: Cowboy's Heart will exchange books purchased by customer, if received damaged. Customer must return book to: Cowboy's Heart, 15109 Ponderosa Loop, La Pine, OR by lowest cost ground shipment. Cowboy's Heart will reimburse for return shipping. Shipping bill must be included in return along with damaged book.
Shirts: Cowboy's Heart will exchange shirts for sizes, if customer receives wrong size. Customer must return wrong size, in excellent and clean sellable condition for exchange to transpire.
Hats: All sales are final and no returns or exchanges are available. Sizes are one size fits all.
Above Products: All sales are final. No cash refunds on merchandise, and no cancellations after order is shipped.
Privacy Policy: It is our policy to keep strictly confidential all information our clients share with us. Cowboy's Heart and its employees do not disclose any customer information, whatsoever to 3rd parties.
All online sales transactions occur through an encrypted gateway, and a secure checkout. |